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Exposed: The Lifeproof Warranty Guide – Is Your Device Really Protected?

When it comes to our electronic devices and accessories, we rely on them for various aspects of our lives. Whether it’s our smartphones, tablets, or headphones, these devices have become essential tools for communication, entertainment, and productivity. That’s why it’s crucial to ensure that we have the necessary protection in place to safeguard our investments. In this article, we will explore the Lifeproof warranty and how it can provide comprehensive protection for your valuable devices.

1. What is the Lifeproof warranty?

The Lifeproof warranty is a comprehensive protection plan offered by Lifeproof, a leading provider of high-quality cases and accessories for electronic devices. This warranty is designed to offer peace of mind to customers by providing coverage against various damages that may occur during the normal use of their devices.

If a customer owns a LifeProof case, the LifeProof Warranty applies as follows:

  • The warranty covers defects in manufacturing, material, or workmanship during the applicable Warranty Periods.
  • For LifeProof Private Collection and Limited Edition/Specialty Products, the warranty is one year (or two years in the EMEA region).
  • LifeProof Softgoods Products are covered for the lifetime of the product, which is five years from the original purchase date.
  • Smartphone casestablet casesmobile accessories, and electronics have a warranty of one year (or two years in the EMEA region).
  • If a valid claim is made within 60 days after the warranty period expires, OtterBox will repair or replace the product.

2. How to register for the warranty?

Registering for the Lifeproof warranty is a straightforward process. Here’s how you can do it:

  1. Visit the OtterBox Warranty Page:
    • Go to the OtterBox Warranty Page.
    • You’ll find information about the warranty process and how to proceed.
  2. Provide Necessary Details:
    • Log in to your OtterBox account if you have one.
    • If not, follow the instructions to create an account.
    • Click on the “My Orders” tab to find the order number for your case.
  3. Submit a Warranty Claim:
    • Fill out the warranty claim form.
    • Provide your name, contact information, and order number.
    • Describe the issue you’re experiencing with your OtterBox case.
    • You may need to upload a photo of the damaged case using the template provided by OtterBox.
  4. Confirmation and Replacement:
    • After submitting the claim, wait for confirmation.
    • OtterBox will replace your product at no charge to you (except for shipping, handling, and applicable taxes).
    • Hold on to your damaged product; they may ask for photos or return of the damaged item.

3. Benefits of the Lifeproof warranty

The Lifeproof warranty offers several benefits that make it an excellent choice for protecting your investments:

  • Comprehensive coverage: The Lifeproof warranty covers a wide range of damages, including accidental drops, spills, and even submersion in water. This means that you can enjoy your devices without constantly worrying about potential mishaps.
  • Extended warranty: In addition to the standard manufacturer’s warranty, the Lifeproof warranty extends the coverage period, giving you an extended period of protection. This is particularly beneficial if you plan to keep your devices for an extended period or if you have invested in expensive accessories.
  • Hassle-free claims process: Lifeproof aims to provide a seamless experience when it comes to filing claims. Their customer support team is readily available to assist you throughout the claims process, ensuring that you receive prompt and efficient service.
  • Device replacement: In case your device sustains irreparable damage, Lifeproof offers device replacement options. This means that you can quickly get back to using your device without significant downtime.

4. Coverage details

The Lifeproof warranty provides coverage for various damages, including:

  • Accidental drops: If you accidentally drop your device and it suffers physical damage, the warranty will cover the repair or replacement costs.
  • Liquid damage: Whether it’s a spilled drink or an accidental encounter with water, the Lifeproof warranty protects your device against liquid damage. This includes submersion in water for a specified period.
  • Normal wear and tear: Over time, devices can experience wear and tear from regular use. The Lifeproof warranty acknowledges this and offers coverage for such damages, ensuring that your device remains protected.

5. Lifeproof warranty FAQs

Q: How long does the Lifeproof warranty last?

A: The Lifeproof warranty typically lasts for a specific duration, which may vary depending on the product. It’s essential to review the warranty terms and conditions to understand the coverage period for your specific device or accessory.

Q: Can I transfer the Lifeproof warranty to a new device?

A: No, the Lifeproof warranty is non-transferable. It applies only to the original device or accessory that was registered for the warranty.

Q: Does the Lifeproof warranty cover intentional damages?

A: No, the Lifeproof warranty does not cover intentional damages caused by misuse or abuse of the device. It is designed to protect against accidental damages that occur during normal use.

Q: Are there any additional fees for filing a warranty claim?

A: Lifeproof does not charge any additional fees for filing a warranty claim. However, you may need to cover the shipping costs when sending your device for repair or replacement.

Q: Can I purchase the Lifeproof warranty separately?

A: Yes, the Lifeproof warranty is available as an optional add-on when you purchase Lifeproof cases or accessories. It provides an additional layer of protection for your investments.


Investing in electronic devices and accessories is a significant decision, and protecting those investments should be a top priority. The Lifeproof warranty offers a reliable and comprehensive solution to ensure that your devices remain safe from accidental damages. With its extensive coverage, hassle-free claims process, and device replacement options, the Lifeproof warranty provides the peace of mind you need to enjoy your devices without worry. So, take the necessary steps to register for the Lifeproof warranty and safeguard your valuable investments today.

Remember, accidents happen, but with Lifeproof, your devices are well-protected.

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